April 4, 2023

Consumer Services Industry: Job Opportunities and In-Demand Roles

The consumer services industry is a vast and growing one, with a wide range of job opportunities. In this blog post, we will take a look at how many jobs are available in consumer services, as well as some of the most in-demand jobs in the industry.

How Many Jobs are Available in Consumer Services?

According to the Bureau of Labor Statistics (BLS), there were over 2.9 million jobs in the consumer services industry in 2020. This number is expected to grow by 2% over the next decade, creating an additional 585,000 jobs.

The growth of the consumer services industry is being driven by a number of factors, including the increasing demand for convenience, the growth of the online economy, and the aging population. As more and more people look for ways to save time and money, they are turning to consumer services to meet their needs.

The Most In-Demand Jobs in Consumer Services

The most in-demand jobs in consumer services vary depending on the specific sector of the industry. However, some of the most common in-demand jobs include:

  • Customer service representatives: Customer service representatives are responsible for providing support to customers. They may answer questions, resolve issues, or process orders.
  • Retail salespersons: Retail salespersons are responsible for selling products to customers. They may work in stores, online, or over the phone.
  • Cashiers: Cashiers are responsible for ringing up customer purchases and accepting payments. They may work in stores, restaurants, or other businesses.
  • Office clerks: Office clerks are responsible for performing administrative tasks. They may answer phones, sort mail, or keep records.
  • Food service workers: Food service workers are responsible for preparing and serving food to customers. They may work in restaurants, cafeterias, or other food service establishments.


The consumer services industry is a great place to find a job. With a wide range of job opportunities and growth potential, there is sure to be a consumer services job that is a perfect fit for your skills and experience. If you are looking for a rewarding and well-paying career, the consumer services industry is a great option to consider.

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